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Where to go depends on what you need.
Partnerships go through a form rather than an inbox, so they reach the person who can actually answer. Include what you are building and which part of the stack you expect to touch: it saves a round trip.
Builders should start with the developer docs for the specific product, then the community channel for that product. The builder communities are where protocol questions get answered fastest, and they are separate from the user help centres on purpose.
Users want the help centre for their product, not the developer docs. If something is broken rather than confusing, the Discord is the fastest route to a human.
Partnership opportunities
For integrations, co-marketing, or anything commercial.
Builder support
Developer reference and builder communities, per product.
WaaP
Human Passport
Human Network
Shield
For users
Apps and help centres, per product.